Yes,toll-free number has many benefits and features which will help you increase the sales and customers satisfaction.

A toll-free number is known as a 1800 and a virtual number that saves your money when you dial it.

No, toll-free numbers are very much in and not obsolete. You may say the traditional toll free numbers aren’t being used but toll free number based on the cloud is widely being used. All transactions are stored and recorded in the cloud. Its advanced features help organizations track and route calls based on the subscriber’s needs, safeguard traffic against long-term service interruptions and reduce overall expenditure on customer support services.

It gains customers feedback and traffic to a company's contact centre.

For a toll free number , company pays and starts with 1800 where as virtual number does not always start with 1800.