My IVR Solutions

Enabling Remote Working

Executing work all over the map

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During COVID-19 pandemic, how MyIVR is Helping in Businesses?

Employees have to work from home in this pandemic by taking all the safety measures and precautions. It is set up within 24 hours. It has various industries like BFSI, Real Estate, E-commerce, Logistics, Education and Healthcare. The solutions available are Click 2 call, Inbound and Outbound Call Center.

Why your Business needs My IVR’s Cloud Contact Center?

Performace

Features such as Call Whispering hear all the live calls made by agents. It shares relevant information with your agent remotely and help in reducing caller churn.

Set-Up

The plug-n-play setup helps you activate your hosted contact center literally within five minutes of receiving the number.

Equipment

The business communication is tackled on cloud. Whether it’s an inbound contact all Center or an outbound contact center there is no special equipment required. Just set up a single number on cloud.

Providing experience to the customer

Analytics

Forms customized reports and look call trends and performance on your dashboard and draw business insights to build your agents productivity.

Service

It handles multiple calls simultaneously, routing the calls to the next available agent. So the caller can get quicker solutions.

Mobile App

Allows you to manage your entire business communication right from your palm. Hear incoming or outgoing calls and record numbers when needed.

Support

Provides assistance to your customers 24/7 and makes sure that they get fast updates for their queries.

Integration

Integrate cloud contact center software with all the leading CRMs. You can even get customized dashboard and reports.

Calls

Receiving the Cloud contact center Solution for your business, you can divert the calls on personal numbers of agents providing them ease to work from anywhere.Record and monitor these conversations to draw further insights.

What are the benefits of Cloud Contact Centre?

It is Reliable for
Audio Conferencing System.

It provides you with RealTime Analytics.

Includes CRM integration.

One has access to it 24/7 .

It is a web based platform.

Ease of use.

It saves on space and less equipment costs.

It helps in maintaining Privacy of Customers & Business.

It also includes Automate & Schedule Operations.

About Us

My IVR Solutions is a one stop for all your IVR related solutions. We enable people to reach each other, businesses to find new markets and everyone to fulfil their potential. Across the India, we provide Voice SMS, Bulk Text SMS, Interactive Voice Response (IVR) System services for everyone, and much more for businesses.