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To safeguard the privacy of their clients by preventing the transfer of their personal contact numbers, businesses use Phone Number Masking Services. It saves them from further exploiting of their personal data by connecting calls using virtual phone numbers.
To get connected with the receiver, caller needs to click on call widget on app or website.
MY IVR accepts the application to initiate a call between the receiver and the caller. Later the call is connected to the caller with receiver.
Virtual number helps to connect the caller and the receiver.
Business masks the phone numbers of clients and agents using the masking services and provides smooth connection without revealing personal contact numbers of either.
For training, development or other purposes all the incoming and outgoing calls between agent and clients can be recorded.
Personalized dashboards and actionable understanding from call logs to call masking and use it further for monitoring agents performance and build up the clients experience.
A client can easily work closely with a medical store agent without disclosing his personal contact information and can get live order updates. Same way the agent can get information from the client seamlessly by connecting using a virtual number by up to 37% simply by using MyIVR’s toll free number.
A client can easily connect with the agent without exchanging phone numbers by connecting a call right through the app. This helps the agent to get the work done smoothly. This also secures their information from further misuse.
Using number masking services, phone calls are connected between the vendors and clients via virtual numbers. They can easily work jointly about their requirements without worrying about getting pointless messages and calls on their contact numbers.
Ensuring the connectivity between an agent and a customer without revealing their personal information to each other and securing their privacy is Number Masking.
All the calls made by a virtual number, mask mobile number of the agent while connecting with the customer.
Yes, your agent’s and yours both personal information is protected as well.
Yes, it can be used by education, hospitality and various other industries.
For setting up, please reach out to us. We will guide you for the same or you can even register yourself for a demo here.
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