Number Masking

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Heard about Number Masking? Lets have a look at it

To safeguard the privacy of their clients by preventing the transfer of their personal contact numbers, businesses use Phone Number Masking Services. It saves them from further exploiting of their personal data by connecting calls using virtual phone numbers.

How does the Phone Number Masking Services functions?

To build up your clients experience and a number of other benefits, use MYIVR’s phone call recording system.

Initiative

To get connected with the receiver, caller needs to click on call widget on app or website.

Masking

MY IVR accepts the application to initiate a call between the receiver and the caller. Later the call is connected to the caller with receiver.

Connection

Virtual number helps to connect the caller and the receiver.

Privileges of Phone Number Masking Solutions

Security

Business masks the phone numbers of clients and agents using the masking services and provides smooth connection without revealing personal contact numbers of either.

Tracker

For training, development or other purposes all the incoming and outgoing calls between agent and clients can be recorded.

Insights

Personalized dashboards and actionable understanding from call logs to call masking and use it further for monitoring agents performance and build up the clients experience.

Benefits to customers for using MYIVR’s phone call recording system

Online medical stores

A client can easily work closely with a medical store agent without disclosing his personal contact information and can get live order updates. Same way the agent can get information from the client seamlessly by connecting using a virtual number by up to 37% simply by using MyIVR’s toll free number.

Electronic store

A client can easily connect with the agent without exchanging phone numbers by connecting a call right through the app. This helps the agent to get the work done smoothly. This also secures their information from further misuse.

Online

Using number masking services, phone calls are connected between the vendors and clients via virtual numbers. They can easily work jointly about their requirements without worrying about getting pointless messages and calls on their contact numbers.

Frequently Asked Questions