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Shop no.7, S B apartment, Sai Baba nagar, Opp Gurudwara, Borivli WEST., Mumbai, Maharashtra, 400092
Distributed call centre
Quick solutions updated on cloud
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Quick solutions updated on cloud
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MyIVR's inbound cloud call center services allows the agents in various locations to sync calls in real time with their SalesForce app on field.
Install the mobile applictaion on your agent’s mobile to record the previously untapped business communication. Hear the conversations with our cloud call center solutions anytime, anywhere.
The Plug-n-play setup helps you to activate your hosted contact center within five minutes of fetching the number. It has become easy to manage the calls.
Consumes no space and money with call center software. It has a single number on the cloud to represent your inbound call center.
They hosted call center solution makes sure for real time updates for callers on wait time with customized regional greetings and purchase history.
Our inbound call Center Solutions lets your agents to position their accessibility status from available to not available or on break just by the click of a button. Calls are connected to free agents who are available to take calls.In case agents forget to correct their availability status, you can log in from your owner panel and improve it for them by ensuring a gentle clients experience for your business with our call center services.
Display the activity of your hosted contact center and look business awareness with a customizable daily and periodic dashboard of trends.
Hear calls real time, share views with your agent on call and take over a conversation. Reduce caller churn and boost experience with our call center solutions.
Adjust the call center solution to exercise greater control over business calls. Hear recorded conversations, both incoming and outgoing, irrespective of their point of origin.
Make sure the smooth functioning of your business with inbound call center solution. Handles multiple calls simultaneously and track numbers when required.
Toll free number with leading CRM softwares is easy and automatically add customer data.
Decrease customer waiting time with smart call routing to the available agent.
Call forwading, call transfering, IVR and Call recording , Fast call routing, Track number and details and helps in saving space.
Inbound call center deals with a majority of incoming calls, as well as with emails, texts, and live chat questions.
Outbound call center deals with outgoing calls to potential customers and visitors. The call center hired by a company who appoints agents to reach out to people through call.
Cloud telephony is the service that gives the company the ability to put all the company data and other data on the cloud.
About Us
My IVR Solutions is a one stop for all your IVR related solutions. We enable people to reach each other, businesses to find new markets and everyone to fulfil their potential. Across the India, we provide Voice SMS, Bulk Text SMS, Interactive Voice Response (IVR) System services for everyone, and much more for businesses.
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